Privacy Policy For Our Customers
Eco Sun Technologies, LLC values your patronage and respects your right to privacy. Your privacy is a priority. Eco Sun Technologies, LLC and its affiliates are very sensitive to the privacy concerns of the visitors to our Site and we go to great lengths to protect it. Please take a moment to read the following to learn more about types of personal information we receive, how the information is used and how we safeguard your personal information.
It is necessary for Eco Sun Technologies, LLC to collect personal information relevant to your purchase, or when you call our sales or support associates. We only have access to collect information that you voluntarily give us via e-mail or other direct contact from you. You may be asked to provide us with certain information including, your name, phone number, a valid e-mail address, mailing address and credit card number for billing purposes. We collect your contact information so that we can process your order and provide you with the information you requested. Also you may be asked to provide information about the EcoSunTec products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.
There are times when it may be necessary for Eco Sun Technologies, LLC to make certain personal information about you available to companies that perform work for Eco Sun Technologies, LLC to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Eco Sun Technologies, LLC policies, except if we inform you otherwise at the time of collection.
It is necessary to send your shipping information to the Fulfillment Center for the process of delivering the unit to you. Information collected pertaining to your credit card is strictly used for billing purposes. Your e-mail address and billing address will not be shared with any one at any time We will use your information to respond to you, regarding the reason you contacted us..
Eco Sun Technologies, LLC takes precautions to prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information - including administrative, technical, and physical measures - to safeguard the information we collect against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. To make sure your personal information is secure, we communicate these guidelines to Eco Sun Technologies, LLC employees and strictly enforce privacy safeguards within the company.
Eco Sun Technologies, LLC takes your privacy very seriously. and does not distribute, give, sell or rent your contact information to any other company for marketing purposes. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We do not knowingly collect personal information from or sell to children under 18, but because some information is collected electronically, we cannot prevent this. If a child under 18 submits personal information to Eco Sun Technologies, LLC and we learn that that personal information is the information of a child under 18, we will attempt to delete the information as soon as possible.
We may also use the information we collect to notify you about important changes to the Web site, new services, and special offers we think you'll be interested in. If you do not want Eco Sun Technologies, LLC to keep you up to date with the latest information on products and services. If you would rather not receive this information, just reply to any e-mail you receive from us with the word REMOVE in the subject.
Eco Sun Technologies, LLC does not sell any information to others.
At times we may be required by law or litigation, if it is pertinent to judicial or governmental investigations or proceedings, to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary. Personal data relating to an identified or identifiable individual that is collected will be processed, stored, or disposed of in accordance with applicable U.S. law.
Eco Sun Technologies, LLC may update its privacy policy from time to time as we continue to develop our web site and utilize available technologies this Privacy Policy may change. Eco Sun Technologies, LLC reserves the right to modify this Privacy Policy at any time.